ABB PM820-1 central processing unit
Product And System
Services
A wide variety of services are available
locally providing total system as well as
tailored user support. From complete
management services to just-in-time technical support, ABB offers unequalled services
for power and automation systems. Our
diverse industry and application knowledge
acquired through a strong global presence
can benefit your operation through improved overall performance, increased
uptime and reduced costs.
Product and System Services
Customer Support Services
- Hardware/Software
- Contract & Demand
- Web, On-line & Remote Services
- Telephone Services
- Upgrades, Expansions & Modifications
Training Services
- ABB Product Training
- Process & Application Training
- General Technology Training
- Training Contracts
- Training Assessment Programs
Parts & Repair Services
- Parts Services
- Reconditioning & Repair Services
- Version Management
- Legacy Product Support
- Parts Management Support
Application Services
- Installation & Commissioning
- Product Application Services
- Product Environmental
Adaptation Support
- Process Application
Services
- Product Migration
Services

Evolution Services
StepUp
StepUp Programs provide a cost effective
means to migrate to the latest ABB products
and help position your automation system
for new technology as it becomes available.
This allows you to continuously evolve your
system to higher levels of control, operations,
information management, and connectivity.
SoftCare
The SoftCare software management program
continuously provides you with immediate
access to the latest productivity enabling
software. In keeping your software current,
SoftCare positions you for the constantly
changing industry and IT standards by
providing constant enhancements, better
integration, and more efficient support.
Conversion Services
In development of new products, it has
always been ABB’s philosophy and commit ment to provide an evolution path for the
installed base. We continue with that commit ment by providing conversion and interface
services that assist in graceful migration.
These services help simplify the evolution
process, reduce engineering cost, reduce
installation time, and reduce risk.