+086-15305925923

K-WANG

Service expert in industrial control field!
NameDescriptionContent
Adequate Inventory, Timely Service
pursuit of excellence 
Ship control system
Equipment control system
Power monitoring system
Current position:
新闻动态
newS
   
Brand

XYCOM 2050 Warranty&Extended Technical Support

From: | Author:Wang | Time :2025-05-28 | 78 visit: | Share:

XYCOM 2050 Warranty&Extended Technical Support

Standard Warranty Policy

Warranty period: According to common industry practices and some dealer information, XYCOM industrial control board products usually provide a one-year warranty period, calculated from the date of product delivery or installation completion. For example, dealers such as Xiamen Zhongxinda have explicitly stated that the XYCOM spare parts they sell have a one-year warranty period and must undergo professional testing and certification.

Warranty coverage:

During the warranty period, if the product malfunctions due to quality issues such as manufacturing defects or material problems, the manufacturer or distributor is responsible for free repair or replacement.

Warranty services typically cover hardware failures, but do not include the following situations:

Human damage (such as improper operation, disassembly, modification);

Environmental conditions that are not used according to the instructions or exceed the product's technical specifications;

Damage caused by force majeure factors such as earthquakes and floods;

Unauthorized repair or replacement of components.

Warranty process:

Users need to keep purchase vouchers (such as invoices, warranty cards) as the basis for warranty.

Some manufacturers may require submitting warranty claims through authorized dealers or directly contacting manufacturer customer service for fault diagnosis and handling.


Extend technical support services

Service Content:

Technical consultation: Provide remote technical support for product usage, configuration, troubleshooting, and other aspects.

Firmware/software updates: Some models may support paid upgrades to obtain new features or fix vulnerabilities.

On site service: According to the contract agreement, engineers can go to the site to provide installation, commissioning, maintenance, or troubleshooting.

Priority supply of spare parts: During the extended support period, prioritize the supply of critical spare parts to reduce downtime.

Service level and cost:

Extended support is usually divided into different service levels (such as standard response, 7x24 hour emergency response), and the cost depends on the scope and duration of the service.

Specific terms need to be negotiated with the manufacturer or distributor, for example, Xiamen Zhongxinda and other distributors can provide discount discounts.

Application method:

Users need to sign an extended support agreement with XYCOM official or authorized dealers before the end of the standard warranty period.

Some manufacturers support submitting applications online or through dedicated customer managers.


Precautions

Model differences: There may be differences in warranty policies for different models. It is recommended that users refer to the product manual or directly contact the manufacturer to confirm the specific terms of the 2050 model.

Registration and credentials: Some manufacturers require product registration to activate warranty services, and users need to keep their purchase receipts and product serial numbers properly.

Compliance: Ensure that the equipment is used in accordance with local regulations and manufacturer technical specifications to avoid warranty expiration due to improper operation.

Suggestion

Official channel confirmation: Please inquire about the detailed warranty policy and extended support options for the 2050 model through the XYCOM official website or customer service hotline.

Dealer collaboration: Contact local authorized dealers (such as Xiamen Zhongxinda) to obtain personalized service plans and quotations.

Preventive maintenance: Combined with extended technical support services, develop regular maintenance plans to extend equipment lifespan and reduce the risk of failure.


  • CONVERTEAM CDG34EG2144D5C / CDG34EG2144D5C - Relay
  • CONVERTEAM 20X4341/10 / 20X434110 - Module
  • CONVERTEAM MVAJ26T1BB0502A / MVAJ26T1BB0502A - Relay
  • CONVERTEAM 20X4457/90 / 20X445790 - Module
  • Alstom MFVUM 22D1AA0014A - Digital Frequency Relays Freq Rating 10.001 - 500 Hz
  • CONVERTEAM 20X4492-10 / 20X449210 - Module
  • GEC Alstom 23X2171BR - Power Supply Board KCC8424 PCB Kcc 8424 Circuit
  • GEC Alstom 20X1207 BRL - Power Supply Board KCC8214 PCB KCC 8214 Circuit 20X 1207
  • CONVERTEAM 18-12-0024 / 18120024 - Module
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL 30Z-2116
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL 30Z-2116
  • CONVERTEAM GM0042002 / GM0042002 - Module
  • ABB Servo Motor Type F12M4H 57344 - Alstom
  • Alstom 29.135722 - para Minisemi-D380 Platino Board Card
  • CONVERTEAM C10/120-M / C10120M - (REPAIR EVALUATION ONLY)
  • Alsthom Parvex CMS2 - Converter CMS3250306
  • CONVERTEAM 20X4368/10 / 20X436810 - Module
  • CONVERTEAM 30V7000/10 / 30V700010 - Power Supply
  • CONVERTEAM 3CKDA5001A / 3CKDA5001A - Module
  • CONVERTEAM 20X4390/10 / 20X439010 - Module
  • CONVERTEAM 28X3557/20B / 28X355720B - Module
  • CONVERTEAM DC030-27V4000/40 / DC03027V400040 - Power Supply
  • CONVERTEAM 8321-6002 / 83216002 - (used tested cleaned)
  • CONVERTEAM 8321-6001 / 83216001 - Module
  • CONVERTEAM 20X4473/10 / 20X447310 - Module
  • Cooper GEC TFP125 - 11 x 125A Bolted Tag Fuse gG (Break Capacity 660VAC 80kA)
  • CONVERTEAM MPA-030-4124 / MPA0304124 - Module
  • CONVERTEAM 029.045.701/00 / 02904570100 - Module
  • CONVERTEAM KB1SDX200 / KB1SDX200 - Module
  • CONVERTEAM 20X4328/40 / 20X432840 - Module
  • CONVERTEAM MRTP02D1AA0001B / MRTP02D1AA0001B - Module
  • CONVERTEAM 029.221442 / 029221442 - Module
  • CONVERTEAM MBCZ13301H1CB2216B / MBCZ13301H1CB2216B - Relay
  • CONVERTEAM MVAJ26D1BB0752A / MVAJ26D1BB0752A - Relay
  • CONVERTEAM MV504A4C1A / MV504A4C1A - Inverter
  • CONVERTEAM MCAA13B1BA0533A / MCAA13B1BA0533A - Relay
  • CONVERTEAM M40-70005 / M4070005 - Module
  • CONVERTEAM 9066-4001 / 90664001 - Module
  • CONVERTEAM 30V9400/10 / 30V940010 - Power Supply
  • CONVERTEAM 20X4473/20 / 20X447320 - Module
  • CONVERTEAM 20X3455/20 / 20X345520 - Module
  • CONVERTEAM MBCZ17001D100200A / MBCZ17001D100200A - Relay
  • CONVERTEAM MVAJ051RA0200B / MVAJ051RA0200B - Relay
  • CONVERTEAM 20X4492-10 / 20X449210 - Module
  • CONVERTEAM MVAA12J1BG9013C / MVAA12J1BG9013C - Relay
  • CONVERTEAM GDS1006-4001 / GDS10064001 - Keypad
  • CONVERTEAM A48DI-40DX-B7/95 / A48DI40DXB795 - Meter
  • CONVERTEAM GDS1010-4005 / GDS10104005 - Keypad
  • Alstom Semi D 380 (415) / 60 + Go V3.1 029.135722 - Power Converters
  • ALSTOM MINISEMI D 380 (415) / 60+GO V3.1 029.135722 - Inverter Motor Controller
  • CONVERTEAM GDS1002-4005 / GDS10024005 - Keypad
  • CONVERTEAM MVAZ04R1BA0533B / MVAZ04R1BA0533B - Relay
  • CONVERTEAM MV501S2B1 / MV501S2B1 - Inverter
  • CONVERTEAM 20X4334/30 / 20X433430 - Module
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL 30Z-2116
  • CONVERTEAM VF4004B / VF4004B - Inverter
  • CONVERTEAM H49FFBBCC00000B / H49FFBBCC00000B - Module
  • CONVERTEAM 20X4274/10 / 20X427410 - Module
  • GENERAL ELECTRIC 029.139 692 / 029139692 - Module
  • CONVERTEAM 029.232 603/09 / 02923260309 - Module
  • CONVERTEAM 20X4496/20 / 20X449620 - Module
  • CONVERTEAM 20X4283/10 / 20X428310 - Module
  • GEC Alstom 23X2171BR - Power Supply Board KCC8424 PCB Kcc 8424 Circuit
  • CONVERTEAM S20X4282/60 / S20X428260 - Module
  • CONVERTEAM SR6617B / SR6617B - Module
  • CONVERTEAM 23X2195/10 / 23X219510 - Module
  • ALSTOM 37768T-22 - NEW OLD STOCK Central Pump 3.6 kW 480 V 3.125
  • CONVERTEAM MCGG22D1CD0503C / MCGG22D1CD0503C - Relay
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL 30Z-2116 a
  • CONVERTEAM 20X1481/60 / 20X148160 - Module
  • CONVERTEAM 20X4264/60 / 20X426460 - Module
  • CONVERTEAM GM0024001 / GM0024001 - Module
  • CONVERTEAM 20X4489/30 / 20X448930 - Module
  • CONVERTEAM MCTH01F1AD0751C / MCTH01F1AD0751C - Relay
  • CONVERTEAM P15D211A1A0010A / P15D211A1A0010A - Relay
  • CONVERTEAM 029146624 / 029146624 - Module
  • CONVERTEAM 029.297-727/11 / 02929772711 - Module
  • CONVERTEAM 029.228791 02 / 02922879102 - Module
  • CONVERTEAM 30V2000/20 / 30V200020 - Power Supply
  • CONVERTEAM MBCI01N1AD0511B / MBCI01N1AD0511B - Module
  • CONVERTEAM 20X4334/40 / 20X433440 - Module
  • CONVERTEAM 20X4331/10 / 20X433110 - Module
  • CONVERTEAM RT-400-5-2.5-3 / RT4005253 - Module
  • CONVERTEAM MBCZ16011D1002000A / MBCZ16011D1002000A - Relay
  • CONVERTEAM DL7K-10 240V 50/60HZ / DL7K10240V5060HZ - Contactor
  • CONVERTEAM 20X4486/10 / 20X448610 - Module
  • CONVERTEAM MVTW03L1AA0751D / MVTW03L1AA0751D - Relay
  • CONVERTEAM 029.353276-02 / 02935327602 - Module
  • CONVERTEAM 029.35276-02 / 0293527602 - Module
  • CONVERTEAM 30V2000/60 / 30V200060 - Power Supply
  • GEC Alstom 20X1207 BRL - Power Supply Board KCC8214 PCB Kcc 8214 Circuit
  • CONVERTEAM 20X1357/M256-60-002 / 20X1357M25660002 - Module
  • CONVERTEAM MV503S2B1 / MV503S2B1 - Inverter
  • CONVERTEAM 8321-6001 / 83216001 - (new with box)
  • CONVERTEAM 20X4284/10 / 20X428410 - Module
  • CONVERTEAM 20X4487/10 / 20X448710 - Module
  • CONVERTEAM MCGG52P1CB0753F / MCGG52P1CB0753F - Relay
  • CONVERTEAM 18-12-0024 / 18120024 - Module
  • CONVERTEAM 20X4318/20 / 20X431820 - Module
  • CONVERTEAM GM0032001 / GM0032001 - Module
  • Alspa - TA314F - Alstom Aslpa TA314F-Alstom-TA314F- - RMS Commerce
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL
  • GEC Alstom KCC8302 - Thyristor Rectifier Stack Power Module 20X-1310CRL 30Z-2116
  • CONVERTEAM GM0042004 / GM0042004 - Module
  • Areva Alstom KCGG14201T50CEC - Single Phase Overcurrent AC Relay
  • ABB Servomotor Tipo F12M4H 57344 - Alstom
  • Alstom 29.135722 - pour Minisemi-D380 Platine Tableau Carte
  • CONVERTEAM L403 TBU 100 / L403TBU100 - (REPAIR EVALUATION ONLY)
  • CONVERTEAM 20X4384/40 / 20X438440 - Module
  • CONVERTEAM MVAJ26D1BB0752A / MVAJ26D1BB0752A - Relay
  • CONVERTEAM 029.151-142 / 029151142 - Module
  • CONVERTEAM 30V9500/10 / 30V950010 - Power Supply
  • CONVERTEAM MBCI01N1AB0761B / MBCI01N1AB0761B - Module
  • CONVERTEAM 20X4246/110 / 20X4246110 - Module
  • CONVERTEAM MVAA11B1CK0784A / MVAA11B1CK0784A - Relay
  • CONVERTEAM MCGG52P1CD0503F / MCGG52P1CD0503F - Relay
  • CONVERTEAM 20X4290/10 / 20X429010 - Module
  • CONVERTEAM 20X4372/10 / 20X437210 - Module
  • CONVERTEAM 23X2648/10 / 23X264810 - Module
  • CONVERTEAM MCGG82H1CB0753C / MCGG82H1CB0753C - Relay
  • CONVERTEAM MVAJ26D1BB0502A / MVAJ26D1BB0502A - Relay
  • CONVERTEAM CE693PWR331 / CE693PWR331 - Power Supply
  • CONVERTEAM 20X4506/10 / 20X450610 - Module
  • 1XPT100 KLAS 1/2" NPT Thread 15B2 - Temperature Sensor Probe
  • CONVERTEAM DI100 / DI100 - Module
  • Alstom Minisemi D 380 (415) / 60+ Go V3.1 029.135722 - Power Conversion
  • CONVERTEAM MCTH01F1AB0751C / MCTH01F1AB0751C - Relay
  • GEC Alstom 20X1207 BRL - Power Supply Board KCC8214 PCB Kcc 8214