ABB 3BHE039770R0102 PPD539 Contr. Device

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pursuit of excellence

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Equipment control system

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Description

ABB 3BHE039770R0102 PPD539 Contr. Device

ABB 3BHE039770R0102 PPD539 Contr. Devic

To ensure the best possible accessibility and

continuous trouble-free operation, we provide

cost-efficient spare parts and services for your

system.

ABB offers a comprehensive range of spare parts

with short lead times, which helps minimize

downtime if a failure occurs. In addition, preventive

maintenance kits make it possible to plan

maintenance in advance. This maximizes availability

and increases maintenance performance.

Our LifeCycle Parts Services portfolio meets

customers’ needs to minimize costs and maximize

the value of their investments in ABB equipment.

Whether you need to repair a broken part or

purchase a spare part, our services achieve

cost-efficient maintenance.

ABB is highly qualified and provides a wide range

of technical knowledge and support. We ensure

that our customers receive the best possible return

on their assets throughout the entire product life

cycle.

Product portfolio

ABB’s control systems portfolio ranges from

stand-alone products to Distributed Control

Systems (DCS).

We also supply any size of application, from small

systems to SIL3-certified Safety Instrumented

Systems and Collaborative Process Automation

Systems (CPAS) for an extended automation scope.

The services highlighted in this brochure cover the

following ABB Control Technologies families:

• System 800xA

• Freelance

• Advant Master

• Advant OCS with MOD 300 Software

• Satt

• Symphony DCI System Six

• Symphony Harmony/INFI 90

• Symphony Melody

The life cycle management model divides a product's

life cycle into four phases: active, classic, limited

and obsolete. Each phase has different implications for the end user in terms of services and

support provided.

All control systems effectively remain in Active

phase, with individual component products

(hardware and software) transitioning through

the lifecycle phases of Active, Classic, Limited and

Obsolete as they are superseded by newer technologies and offerings.

Spare Parts availability is secured in the phases –

Active, Classic and Limited. New Spare Parts are

actively manufactured in the Active and Classic

phases. In the Limited phase, stocked parts can

be complemented with other Spare Parts Services, such as the Parts Repair Service and the

Parts Refurbishment Service.

Spare Parts are supported for a period of 10 years

from time when the product enters the Classic

phase. When the product reaches the Obsolete

phase the spare parts availability can no longer

be guaranteed. However, the Service organization

may still be able to support the product, or parts

of it, on a best effort basis, limited to available

parts and component inventory.

—

We ensure that our customers

receive the best possible return

on their assets throughout the

entire product life cycle.

Extended Life Cycle Support

Upon individual customer request, ABB can offer

Extended Life Cycle Support agreements to meet

individual customer needs for Spare Parts Services

beyond the standard product lifecycle commitment.

The Extended Lifecycle Support agreements can

include Parts, Parts Repair Services and

Refurbished Parts Services during the product

Life Cycle.

In each life cycle phase, ABB commits to supply,

support and service delivered products to meet

customer expectations throughout the product

lifetime.

ABB offers quick and easily-accessible web-based

information and order systems to facilitate spare

part management. A comprehensive range of

products are available with more than 100,000

spare parts and related Life Cycle Parts Services

for a wide assortment of equipment.

Through your web browser you can access key

information, e.g. specific spare part availability,

locate the equipment that utilizes the particular

spare part, and view technical details and photographs of most spare parts. You can make inquiries,

search for a spare part or place an order at your

convenience 24 hours a day.

Parts are arranged in a hierarchical structure that

spans the entire product range – from equipment

level to a single spare part. Searching for a part is

simple: just enter its type, article number or

description.

In most cases, you can also verify your choice

by viewing a photograph of the part in question.

In addition, several sort and search functions

simplify the information management for you.

To get access, please contact your local ABB office.

The myABB/ My Control System

customer self-service tool, available 24/7, offers

you a single point of online access to information,

services and service contacts for the ABB family

of control systems and all ABB products.

You’ll quickly find that new MyABB/ My Control

System web portal is a great way to increase your

productivity, minimize cost, and extend the useful

life of your ABB control products and systems.

My Control System is a valuable source for maintenance information and for enhancement of the

control system and provides ready answers to

frequently asked questions, thus reducing the

effort spent looking for information and shortening

software delivery times. All relevant ABB control

system information is in one place and just a

couple of mouse clicks away. A basic version of

My Control System (limited access) will be

provided to all ABB customers.

Automation Sentinel subscribers will enjoy

premium access, which includes features such as

software downloads, access to validated security

updates and documentation already filtered for

each system.

Automation Sentinel

Automation Sentinel is ABB’s subscription based

control system lifecycle management and support

program that assists system owners to actively

manage their control system lifecycle, support

and maintenance.

With this program, system owners can keep their

control software up-to-date and maintain a flexible

path forward to new system software technology.

Automation Sentinel provides exclusive services

for the maintenance, evolution and continual

enhancement of the installed base of ABB control

systems.

System LifeCycle Fingerprint Report

System Lifecycle Fingerprint, available for ABB

control system customers with an myABB/My

Control System account together with a Fingerprint license, provides a comprehensive strategic

maintenance analysis of the installed ABB control

system hardware. It extends the service of System

Lifecycle Benchmark, with the benefit of providing

the full scope of analysis and recommendations

for taking actions.

Based on computer aided data collection from

the installed ABB control system, an analysis and

evaluation is performed by an ABB Field Service

engineer. As a result, a System Fingerprint report

is then presented by ABB Field Service authorities.

Based on the life-cycle status of the individual

installed units and ABB Field Service Engineer's

experience with the customer plant, an evaluation

will be conducted leading to a strategic hardware

maintenance plan.

In addition to the current lifecycle status of the

installed devices, the System Lifecycle Fingerprint

report provides an easy to read table summary of

the forecast lifecycle for the installed devices, and

briefly summarizes key findings and recommended

actions, helping to avoid unwelcome failures and

production losses.

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